Hugh is one of the best training facilitators I have come across in nearly 25 years of professional development in the UK, Hong Kong and here in Australia. His techniques, insights, and manner with the group was instrumental in them coming away with an enormous amount of drive to grow our business in the coming months and years.
Business Advisory
WHK
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I have worked with Hugh over the past year and have always found his advice and guidance to be very sensible. Most importantly Hugh's advice can always be implemented in a practical sense and this has assisted me with some current projects I am working on. I would recommend Hugh's work in this area to anyone.
Channel Sales Manager
Adobe Systems
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We continue to get astounding results from our staff from your "Presentation is Just a Conversation" course. The confidence levels after the training are way up, the feedback is excellent and the quality of presentations vastly improved. Instead of having to drag our staff along we now have them lining up. This is in no small way a tribute to both the way you have structured the course but also to your dynamic training style.
Learning and Development Unit Manager
Australian Quarantine and Inspection Service
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Hugh's excellent book 'The Art of Conversation' is a must read for anyone who wants to create and develop better relationships with people. I would like to see this taught in schools! Well done Hugh, great book.
General Manager
Biconix(UK) Limited
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Hugh was recommended to me as a person of good character and exceptional training skills; he not only displayed these qualities but also was engaging, communicative, flexible and imaginative. Hugh helped us to grow Candle into one of the most admired companies in the industry. I highly recommend him for culture changing sales oriented assignments.
CEO
Candle Recruiting
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Hugh has presented on goal setting and personal selling to my TEC group as well as ... TEC CEO members. He delivers with much energy and is able to connect in a way that facilitates people to gain insights into their own behaviours when it comes to selling themselves or their organisations' products/ services. I recommend Hugh to any organisation which is seeking to lift the sales performance of its people.
Chairman
Centricom Pty Ltd
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Hugh was engaged to deliver a tailored program for 10 of our people ... Feedback from the team was: best money I have ever spent, best training course ever, valuable from the first to the last minute, made me think totally differently about how I execute my job - learned a lot from Hugh. We will engage Hugh again because he engages honestly, professionally, warmly and thought provokingly.
Head of Sales Engagement & Support Services
Communications Design & Management
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Hugh facilitated an engaging, thought provoking and very enjoyable learning experience for the senior management team from Greater China. Diversity across the group was no barrier for Hugh as his measured pace kept everyone focused on the Art of Conversation. Thanks Hugh - brilliant.
General Manager
Conrad Hong Kong
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In this day of email, SMS and MSN it was a refreshing reminder that some people think the Art Of Conversation has not been lost. Meeting and listening to Hugh could not have come at a better time for our business. His impact started the minute he arrived but will continue long after he left.
National Business Development Manager
Conveyor and Hoist
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Hugh understands the value of conversations - especially in the the high-tech world - and how to make them effective and engaging. I'm always impressed by his unique angle to business conversations, especially in sales, and I've put many of his ideas into practice in my own business.
Principal
First Step Communications Pty Ltd
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Hugh did a fantastic job. Everybody thoroughly enjoyed the day, there was a good dose of humour which kept everybody well and truly motivated and the outcome was very positive. Our team actively applies what they have learnt when communicating with clients as well as suppliers which in turn enhances our ability to provide superior care. We can without hesitation recommend Hugh Gyton.
Managing Director
Fracht Australia
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Hugh ran a ... workshop for the Hilton Hotels Senior Leadership Team in Australasia and ... secured additional work from ... individual Hilton hotels. Hugh is engaging as a presenter and delivers a simple message ... in a way that is fun for all. We all learnt something about ourselves that will add value within the teams we work and how we communicate with each other. I would not hesitate to recommend Hugh ...
Regional Director of Human Resources
Hilton Hotels of Australia
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Hugh has on a number of occasions helped many of our senior business managers from numerous backgrounds understand the importance of communication, the impact it can have and how to tailor conversations to achieve better results.
Hugh demonstrates that he is an expert in his field and through very informal but powerful ways delivers great results.
I wouldn't hesitate to recommend Hugh for either group or one on one work at any level of the business.
Vice President Revenue Management
Hilton Worldwide
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Had the pleasure of participating in a session that Hugh facilitated for our senior management in Sydney. Extremely professional, knowledgeable and kept the pace and interest levels at an appropriate level. Good balance between theory and practical sessions and kept it simple and relevant to the target audience. Overall, a great session from Hugh. Thank you!
Vice President Operations
Hilton Worldwide
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Had the opportunity to attend Hugh's presentation. Very interesting and catchy. Totally enjoyed his session. One of the best sessions I have had for the longest time. Well done!
Director (Corporate) F&B Operations
Hilton Worldwide
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It was good to have someone who I felt comfortable dealing with ...The key areas of benefit that Tracey provided were ... Drawing out my development areas and assisted me in ways to improve them ... Providing a clear direction and focus on things that needed to be done ... Working with me in strengthening my approach to dealing with senior management ... Assisting me in being more goal focused and also defining the activities to achieve the goals ... Tracey provided the skills to not only draw out my thoughts but also to use her as a sounding board for ideas and initiatives. I believe it has been the most valuable piece of development I have received since starting with KPMG.
Director
KPMG
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A massive thank you for a wonderful day with our team... the overall feedback has been excellent. From me personally, it was spot on, exactly what our team needed right now. I have had reports from two who have already applied some of what they received with fantastic response i.e. they focused on achieving in-house visits as a close and found they were having better conversations. The result? They had an immediate increase in conversions. So, we are on the right track. When we hear our MD commenting around utilising you further, we know it has been a screaming success.
Franchise Manager
Perfect Timber Floors
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A well run workshop ... both the content and delivery were outstanding ... extremely powerful ... it puts into a process something which requires a high level of self awareness and inter-personal proficiency. Making something intangible, tangible for the process driven individual ... particularly relevant for those of us selling services and who are by nature more fact based rather than relationship driven ...
Director Consulting
Portland Group
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"I witnessed the Hugh and Tracey act the other week at the monthly Stump the Strategist event, and was very impressed how dynamic they were though totally centred in their field. They truly know their stuff evidenced not least by their powerful proprietary tools that will facilitate high stakes conversations no matter who you are."
Director
Scotia MacLeod
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Hugh, thanks again for your motivational, inspirational & entertaining presentation to my team at our Caloundra offsite. We thoroughly enjoyed every moment of it and the group came away feeling both energised and convinced of the many benefits of simply having an engaging conversation with our customers.
Operational Delivery Manager
SingTel Optus Pty Limited
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Hugh provided a highly successful facilitation session. Supported with his extensive knowledge and experience, we were able to achieve higher than expected results and develop a sustainable strategy for the future.
Liquid Segment Manager
SITA Australia Pty Ltd
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Having attended a number of sales training courses over the years, I thought Hugh Gyton's emphasis on relationship building with the client through conversation was a different angle. The Selling is Just A Conversation methodology helped our more experienced sales people, as well as those that had never been on a course before and don't consider themselves in a sales role.
Director
Solutions Asset Management Limited
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Hugh has added a lot of value to our business, through business coaching and sales training. Most recently he [facilitated] broader understanding of people's work preferences which ... resonated with all team members and they are now appreciating their individual strengths but also the value of other's styles. We will work with Hugh in the future as he makes it a point to understand our business and is professional in all that he delivers.
Head of People and Culture
The Wine Society
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Your willingness to assist us at short notice was outstanding ... we met with the company Director of the potential client ... as planned with you we left the meeting with a definitive commitment ... to forward the company's legal future work to us. I was very pleased with the result and more importantly how we managed the meeting. I am convinced [your methodology] and preparation was fundamental to [the successful] meeting ...
Principal
Vincent CCL
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Hugh, as a lead facilitator for WHK's Business Advisory Program Workshops, has helped the Principals and other Senior Advisors who participated to understand more about the importance of, and potential of conversations. The workshops and associated coaching sessions were practical, informative and rewarding.
Principal Accountant
WHK
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