Conversation is the glue that holds relationships together

Our passion helps people like you to have more successful and engaging conversations

  • Hugh is one of the best training facilitators I have come across in nearly 25 years of professional development in the UK, Hong Kong and here in Australia. His techniques, insights, and manner with the group was instrumental in them coming away with an enormous amount of drive to grow our business in the coming months and years.


  • We continue to get astounding results from our staff from your "Presentation is Just a Conversation" course. The confidence levels after the training are way up, the feedback is excellent and the quality of presentations vastly improved. Instead of having to drag our staff along we now have them lining up. This is in no small way a tribute to both the way you have structured the course but also to your dynamic training style.

    Australian Quarantine and Inspection Service

  • Hugh was recommended to me as a person of good character and exceptional training skills; he not only displayed these qualities but also was engaging, communicative, flexible and imaginative. Hugh helped us to grow Candle into one of the most admired companies in the industry. I highly recommend him for culture changing sales oriented assignments.

    Candle Recruiting

  • Hugh has presented on goal setting and personal selling to my TEC group as well as ... TEC CEO members. He delivers with much energy and is able to connect in a way that facilitates people to gain insights into their own behaviours when it comes to selling themselves or their organisations' products/ services. I recommend Hugh to any organisation which is seeking to lift the sales performance of its people.

    Centricom Pty Ltd

  • Hugh was engaged to deliver a tailored program for 10 of our people ... Feedback from the team was: best money I have ever spent, best training course ever, valuable from the first to the last minute, made me think totally differently about how I execute my job - learned a lot from Hugh. We will engage Hugh again because he engages honestly, professionally, warmly and thought provokingly.

    Communications Design & Management

  • A very big THANK YOU Hugh, for attending and presenting at our Forum Event. The team thoroughly enjoyed your Attitude to Self, Brand and Sell session. And the interactive technology to relay the messaging was a great tool and technique to keep the team engaged.

    Dao Stephenson

  • Hugh is a consummate professional and his approach to the art of selling is truly "eye opening". His training methods are backed up by many years as a real success in this area. Hugh's great strength is understanding people. This ability to understand helps to create a sound bridge and real relationships which allows meaningful conversations to take place.

    Gerry Keegal

  • Hay Group engaged with Hugh mid 2012 to coach our Business Developers and Account Managers in the art of selling. Even though the company had previously worked with Hugh, we hired him again due to his responsiveness, understanding of our needs and subsequent tailored cost effective approach/program.  Since Hugh delivered the 2 day training program and follow up coaching sessions, our Account Managers specifically have been more comfortable in client conversations, have a framework that each of them talks around internally and externally and ultimately now has an opportunity pipeline that is at the targeted size for the team.  A major factor in getting to these results was engaging with Hugh. I would recommend him to any company who want's similar results.

    Hay Group

  • Hugh is an excellent presenter, facilitator and communicator. He provided valuable insights that will make identifying and communicating with different personality 'types' much easier and more rewarding.

    Leonard Smith

  • Hugh Gyton is indeed a High-Stakes Conversation Expert. His keynote address at Tridan's Annual Training Forum was enjoyed by our entire team - everyone valued the inspiring talk, and interaction, on the improvement of communication skills. In addition, Hugh's workshop to coach skills in sales conversations kept the sales team engaged and enthusiastic throughout. I strongly recommend this training for any team required to participate in high-stakes conversations.

    Rob McConnochie

  • I have had the pleasure of working with Hugh on various projects over the past 18 months. He is a total professional, a brilliant facilitator and a genuinely good person. Hugh has the charisma and skill to bring a training room to life, engaging with participants, delivering the content and making the workshop enjoyable for all.

    Sally Edwards

Hugh Gyton

Hugh Gyton

As a Certified Speaking Professional with over 25 years' experience as a sales trainer, coach and behavioural change agent, Hugh passionately promotes his ethos that “people buy people first”.

Hugh is a keynote speaker much in demand on the speaking circuit. He also focuses on corporate mentoring and training and is adept at working with large, multi-cultural groups, illuminating the benefits of positive body language, outstanding personal presentation and mindful conversation.

Hugh's message is vital for anyone who cares about:

  • Building a better, stronger workforce
  • Building a happier more cohesive environment
  • Surrounding themselves with healthier, more contented individuals

Hugh's personal journey of adversity and success spans three continents and encompasses grief, joy, loss and abundance. Through the art of good conversation, Hugh inspires people to reach their potential - both personally and professionally.

Tracey Ward

Tracey Ward

Tracey has over 20 years experience in sales, marketing, training and development.

Her diverse career path from civil engineering to fashion equips her with a vast array of skills and knowledge that she uses to help others succeed.

In particular, clients engage Tracey to:

  • Optimise client engagement and management of client interactions
  • Enhance the communication of personal and business value propositions
  • Coach sales leaders and team members to optimise their personal impact
  • Materially improve business development outcomes
  • Acquire new clients
  • Grow existing client relationships

Tracey has a Graduate Diploma in Psychology, Certificate IV Workplace Training and Assessment and an Honours Degree in Civil Engineering.