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Exploring aspects of conversation, both personal and professional

The conversations we choose to have are fundamental to our success in life, whether it is with our children, business colleagues, clients, friends or even ourselves.

Hugh Gyton blog When language fails you

When language fails you

Recently I travelled to Poland to attend a wedding. I’ve done a lot of travel and I’ve had minimal problems with communications. The Polish language, however, is incredibly difficult and for the first time I struggled. It left me wondering how were we all going to survive the wedding?

Tuesday, December 12, 2017

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Hugh Gyton blog Dealing with Difficult Conversations

Dealing with Difficult Conversations

I am sure you have at some point in time experienced lost sleep, sweaty palms, and procrastination in anticipation of an impending difficult conversation. But what makes a conversation difficult and how does one deal with it?

Monday, July 24, 2017

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Hugh Gyton blog How to engage someone in conversation over the telephone

How to engage someone in conversation over the telephone

How does one engage someone in conversation over the telephone, someone whom you have never met before?

Friday, May 05, 2017

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Hugh Gyton blog First impressions and the importance of starting with a compliment

First impressions and the importance of starting with a compliment

Research is confirming that first impressions are more lasting than we thought - and it takes less than one second for people to formulate their first impression of you

Wednesday, February 01, 2017

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Hugh Gyton blog Shaping the behaviour of others

Shaping the behaviour of others

Shaping is a great way to help people learn new behaviours

Tuesday, November 08, 2016

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Hugh Gyton blog Stories and how to be a legend at selling

Stories and how to be a legend at selling

Applying Simon Sinek's work around the 'Golden Circles'

Sunday, October 23, 2016

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