Someone’s birth order ~ does it matter?
Apparently knowing someone’s birth order can assist in building your sales approach.
Tuesday, 13 March 2018Read post
What would you say if you could only type?
When walking around the streets of Sydney and riding public transport, it is hard not to be conscious of the number of people clearly, deeply in 'conversation' through the use of their thumbs.
Monday, 19 February 2018Read post
When language fails you
Recently I travelled to Poland to attend a wedding. I’ve done a lot of travel and I’ve had minimal problems with communications. The Polish language, however, is incredibly difficult and for the first time I struggled. It left me wondering how were we all going to survive the wedding?
Tuesday, 12 December 2017Read post
Dealing with Difficult Conversations
I am sure you have at some point in time experienced lost sleep, sweaty palms, and procrastination in anticipation of an impending difficult conversation. But what makes a conversation difficult and how does one deal with it?
Monday, 24 July 2017Read post
Engaging in conversation over the telephone
How does one engage someone in conversation over the telephone, someone whom you have never met before?
Friday, 5 May 2017Read post
First impressions and the importance of starting with a compliment
Research is confirming that first impressions are more lasting than we thought - and it takes less than one second for people to formulate their first impression of you.
Wednesday, 1 February 2017Read post
Shaping the behaviour of others
Shaping is a great way to help people learn new behaviours.
Tuesday, 8 November 2016Read post
Stories and how to be a legend at selling
Applying Simon Sinek's work around the 'Golden Circles'.
Sunday, 23 October 2016Read post
- Someone’s birth order – does it matter?
- What would you say if you could only type?
- When language fails you
- Dealing with Difficult Conversations
- How to engage someone in conversation over the telephone
- First impressions and the importance of starting with a compliment
- Shaping the behaviour of others
- Stories and how to be a legend at selling